Troubleshooting Guides

Troubleshooting Guides

Common Issues with Antminers and How to Fix Them
At Bitmain Antminer Shop, we understand that even the best mining equipment can face occasional hiccups. Our troubleshooting guides are here to help you quickly resolve common issues and get your Antminer back to peak performance.

1. Miner Not Powering On

  • Possible Causes: Faulty power supply unit (PSU), loose connections, or a damaged power cord.
  • Solution:
    • Check the power cord and replace it if necessary.
    • Ensure all connections to the PSU are secure.
    • Test with a different PSU if the issue persists.

2. Low Hashrate

  • Possible Causes: Incorrect settings, outdated firmware, or overheating.
  • Solution:
    • Update the firmware to the latest version.
    • Verify mining pool settings.
    • Clean the miner’s fans and heat sinks to improve cooling.

3. Overheating Issues

  • Possible Causes: Poor ventilation or dust accumulation.
  • Solution:
    • Place the miner in a well-ventilated area.
    • Regularly clean the fans and heat sinks to prevent dust buildup.

4. Miner Not Connecting to the Pool

  • Possible Causes: Incorrect pool address, network issues, or firewall settings.
  • Solution:
    • Double-check the pool address and credentials.
    • Restart your router and miner.
    • Adjust firewall settings to allow mining traffic.

For more detailed troubleshooting steps contact our support team.

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